Healthcare Frontline Leadership

Career pathways from DSP to frontline supervisor (FLS) are one of the most evidence-based strategies for reducing turnover. NADSP's E-Badge Academy and the College of Direct Support both offer FLS curricula. This is your foundational on-ramp: the expanded FLS role, coaching and feedback skills, person-centered team facilitation, audit preparation, and a personal professional-development plan. **What you will learn:** • Understand the frontline supervisor's expanded role and competencies • Apply basic coaching and staff feedback skills • Facilitate person-centered team meetings and documentation review • Understand quality assurance monitoring and audit preparation • Build a personal professional development plan for career advancement