Therapeutic Communication in Healthcare

NADSP Communication (Area 2) covers professional verbal, written, and augmentative communication — yet Arkansas CES training treats it as an afterthought. This course teaches you how to apply active listening with people who have communication differences, use plain language, communicate with families and clinicians, and understand augmentative and alternative communication (AAC) devices. **What you will learn:** • Apply active listening techniques with individuals who have communication differences • Use plain language and check for understanding • Communicate professionally with supervisors, families, and healthcare providers • Understand augmentative and alternative communication (AAC) devices • Write professional emails and incident notifications